In-Network Virtual Nutrition Counseling & Dietitian Care

100% Virtual Telehealth Covered by Aetna, Blue Cross Blue Shield, Cigna, UnitedHealthcare & More

Navigating health insurance for nutrition care should never be overwhelming. We are proud to be in-network with the nation’s leading health insurance carriers—including Aetna, Blue Cross Blue Shield, Cigna, and UnitedHealthcare—offering specialized, evidence-based Medical Nutrition Therapy (MNT) directly from home.

For the vast majority of our clients, commercial insurance plans cover virtual dietitian visits at 100% with $0 out-of-pocket costs under eligible preventive care benefits.

Thanks to nationwide network integration, whether your policy is based in California, Washington, Virginia, Arizona, Texas, Oregon, or anywhere else in the U.S., you can access secure telehealth nutrition counseling with our licensed Registered Dietitians.

Serving Washington, Oregon, California, Virginia & more.

Schedule Nutrition Appointment

Our Process

Verify your benefits

Contact your insurance provider to get more information on your nutrition counseling benefit coverage.

Schedule Online

Schedule your appointment online from anywhere, get confirmation shortly.

Meet Your Nutritionist from Home

Attend your appointment via secure telehealth from the comfort of your home. Our licensed dietitians provide personalized nutrition counseling covered by insurance—no travel needed.

Feel Better & Stay Supported

Work toward better energy, improved labs, and sustainable habits with ongoing nutrition support. We’ll help you create realistic goals and continue care as needed to support your long-term health.

How Major Insurance Carriers Cover Nutrition Counseling

Under the Affordable Care Act (ACA), preventive nutrition counseling is recognized as an essential health component. Most commercial PPO, EPO, and employer-sponsored plans provide robust benefits:

  • 100% Preventive Coverage ($0 Copay Potential): Most major plans cover registered dietitian sessions under preventive care guidelines, resulting in $0 copay, $0 coinsurance, and no deductible applied.

  • Flexible Visit Allowances: Depending on your carrier and specific employer plan, visit allowances range from unlimited preventive visits (frequent with BCBS and select Aetna plans) to designated yearly tiers (e.g., 3, 6, 10, or 26 visits per calendar year).

  • 100% Virtual Telehealth Visits: All major national carriers cover secure video appointments at the exact same benefit level as traditional in-person clinic visits.

  • Nationwide In-Network Access: Whether you have a local policy or an out-of-state national employer plan (e.g., BCBS BlueCard®, Aetna Choice POS, Cigna Open Access Plus, or UHC Choice Plus), direct in-network billing applies as long as your dietitian is contracted in your state.

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National Health Insurance Networks Accepted

We bill directly to major national health insurance providers and their primary network branches across our service states:

  • Blue Cross Blue Shield (BCBS): Anthem Blue Cross (CA & VA), Blue Shield of California, Premera Blue Cross (WA), Regence BlueShield (WA & OR), CareFirst BCBS (VA/DC), BCBS of Texas, BCBS of Arizona, FEP Blue, and all national out-of-state BCBS PPO plans displaying the BlueCard® suitcase logo.

  • Aetna: Aetna Commercial PPO, Aetna Choice POS / POS II, Aetna Student Health, Meritain Health, Innovation Health, and Aetna Better Health (VA).

  • UnitedHealthcare (UHC): UHC Choice / Choice Plus PPO, UHC Options PPO, UHC Navigate, UHC Core, GEHA (under UHC network), and Shared Administration Services (UMR).

  • Cigna: Cigna PPO, Cigna Open Access Plus (OAP), Cigna Choice Fund, and third-party administrators on the Cigna network (Allegiance, StarMark).

(Note: Coverage details vary by employer group and plan tier. Medicaid Managed Care and Medicare Advantage rules vary by state; contact us to verify exact eligibility).

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Specialties & Health Conditions Covered Under Insurance

Insurance plans cover Medical Nutrition Therapy (MNT) when billed with appropriate preventive (Z-codes) or diagnostic ICD-10 medical codes, including:

  • $0-Cost Preventive Nutrition Counseling: Under ACA preventive guidelines, many national plans cover behavioral diet and nutrition counseling at 100% with $0 out-of-pocket costs ($0 copay, $0 coinsurance, and no deductible applied).

  • Preventive Eligibility & Family History (BMI < 25): While preventive MNT is automatically covered for individuals classified as overweight or obese (BMI $\ge$ 25) or diagnosed with pre-diabetes/cardiovascular risk, clients with a BMI under 25 can still qualify for $0-cost preventive nutrition counseling if they have a personal or family history of cardiovascular disease, early heart disease, hypertension, high cholesterol, or Type 2 diabetes.

  • Type 2 Diabetes, Pre-Diabetes & Insulin Resistance: Blood sugar stabilization, A1C reduction, continuous glucose monitor (CGM) interpretation, and structured meal planning.

  • Eating Disorders & Disordered Eating Care: Compassionate, evidence-based therapy for anorexia, bulimia, binge eating disorder, orthorexia, and chronic dieting recovery.

  • Gastrointestinal & Gut Health: Evidence-based nutrition protocols for IBS (Low FODMAP), SIBO, chronic bloating, GERD/reflux, food sensitivities, and Celiac disease.

  • Metabolic & Cardiovascular Health: Targeted preventive and diagnostic nutrition for high cholesterol, hyperlipidemia, hypertension, fatty liver disease (MASLD/NAFLD), and metabolic wellness.

  • Renal Care & Women’s Health: Chronic Kidney Disease (CKD Stages 1–5), PCOS, hormonal balance, pre/postnatal care, and sports performance nutrition.

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Step-by-Step Guide: How to Verify Your Insurance Benefits

We recommend calling Member Services on the back of your insurance ID card before your first visit to confirm your plan details:

  1. Call Member Services: Dial the telephone number listed on the back of your card. Ask to speak with a representative regarding Outpatient Nutrition Counseling / Medical Nutrition Therapy (MNT).

  2. Provide CPT Procedure Codes: Ask if your plan covers CPT codes 97802 (Initial Assessment) and 97803 (Re-evaluation/Follow-up).

  3. Confirm Preventive vs. Diagnostic Coverage: Ask: "Is nutrition counseling covered as a preventive benefit under diagnostic code Z71.3 (Dietary Counseling)? Is there a $0 copay or deductible requirement?"

  4. Confirm Visit Limits: Ask how many nutrition sessions your plan allows per calendar year (e.g., unlimited, 3, 6, 10, or 26 visits).

  5. Confirm Telehealth Eligibility: Ask: "Are virtual/telehealth visits (CPT codes with modifier GT/95 or place of service 02/10) covered at the same rate as in-person visits?"

  6. Save Your Reference Number: Write down the representative’s name, the date, and the call reference number for your personal records.

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Insurance Coverage Frequently Asked Questions

  • Yes. Most commercial plans from Aetna, Blue Cross Blue Shield, Cigna, and UnitedHealthcare cover nutrition counseling and MNT when provided by a licensed, in-network Registered Dietitian or nutritionist.

  • Visit allowances depend on your specific insurer and group policy. Many commercial plans offer unlimited preventive sessions, while other carrier plans specify an annual limit (e.g., 3, 6, 10, or 26 sessions per year).

  • National PPO networks (BCBS BlueCard®, Aetna Choice POS, Cigna OAP, UHC Choice Plus) allow cross-state billing. As long as your plan includes national network access and your dietitian is licensed in the state where you reside during your session, billing is handled directly.

  • Most PPO and Open Access plans do not require a physician's referral to see an in-network Registered Dietitian. However, select HMO plans, Medicare Part B, or specialized network policies may require a referral or MNT prescription from your primary care provider

  • Yes. Aetna, BCBS, Cigna, and UnitedHealthcare cover 100% virtual, HIPAA-compliant telehealth visits at the exact same benefit level as in-office clinic visits.

  • Coverage includes general preventive wellness, weight management, Type 2 diabetes, pre-diabetes, cardiovascular conditions (high blood pressure/cholesterol), gastrointestinal disorders (IBS, GERD, Celiac), kidney disease, and eating disorders.

  • Follow our 6-step guide above: call the member phone number on the back of your ID card and inquire about CPT codes 97802 and 97803 under diagnostic code Z71.3 or your specific medical condition code.

  • Getting started is quick and easy:

    1. Book Online: Use our real-time online scheduling calendar to select a date and time.

    2. Submit Info: Enter your contact details and BCBS insurance information during intake.

    3. Connect Virtually: Attend your 1-on-1 virtual telehealth consultation from home.

  • Yes! If you have any copay, deductible, or self-pay balance, you can use your HSA or FSA debit card to cover all dietitian services and specialized clinical nutrition programs.

  • We request at least 24 to 48 hours' advance notice if you need to reschedule or cancel your appointment. Because insurance companies do not reimburse for missed appointments, late cancellations or no-shows may be subject to a standard practice fee.